Privacy Policy

 

Introduction

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and protect your data in compliance with applicable data protection laws.

Information We Collect

We may collect the following types of information:

• Personal Information: Such as your name, email address, phone number, and postal address when you make a booking or an inquiry.

• Payment Information: Including billing details for processing payments.

• Event Details: Such as venue location, event type, and guest numbers to tailor our services to your needs.

• Usage Data: Information about how you interact with our website, including IP address, browser type, and browsing behavior, collected through cookies and similar technologies.

How We Use Your Information

We use your data to:

1. Provide and manage our services, including bookings and event coordination.

2. Process payments securely.

3. Communicate with you regarding your booking or inquiries.

4. Improve our website, services, and customer experience.

5. Comply with legal obligations and resolve disputes.

Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information with:

• Trusted service providers and partners who assist in delivering our services, such as event staff or delivery companies.

• Legal or regulatory authorities if required by law.

Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. While we strive to secure your information, no system can guarantee complete security. We recommend safeguarding your data when sharing personal information online.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand user behavior and improve our website. By continuing to use our site, you consent to our use of cookies. You can manage cookie preferences through your browser settings.

Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections to any inaccuracies in your data.

• Withdraw your consent for us to use your data.

• Request deletion of your data where applicable by law.